Return Policy

In-Store Purchases 

All claims and exchanges must be made within 30 days of purchase along with the receipt. No cancellations or exchanges on special orders. Some restrictions may apply, please ask a sales associate if you have questions. 

Online Purchases 

Item(s) and receipt must be sent back or returned to Greenberg's by the purchaser within 30 days of receiving the item to get a full refund. The customer is responsible for sending back or returning the item. A full refund will be issued to the customer's credit card account within 2-3 business days of our E-Shop Staff receiving the returned item. 

For any questions regarding online orders, please email eshop@greenbergsjewelers.com. Online orders may be returned to your local Greenberg's location or shipped back to the following address:

Return Address:

Greenberg's E-Shop
Southern Hills Mall
4000 Sergeant Road
Sioux City, IA 51106